This is a sample policy for layout. Please have it reviewed and replaced with your final legal text.
How to cancel
Cancellations must be requested in writing by email or WhatsApp.
Cancellation charges
Charges depend on how many days before departure you cancel and on supplier policies. Exact charges are shared with your booking confirmation.
Refunds
Eligible refunds are processed to the original payment method after deducting applicable charges.
Non-refundable items
Some flights, permits and peak-season hotel bookings may be non-refundable.